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Our Technical Support Services are available Monday through Friday, from 8:00 AM to 5:00 PM. Please note that we are closed on Saturdays, Sundays, and all major holidays.
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Clients can reach Technical Support by calling +1 720-807-4500 and selecting Option 2. A Technical Support Dispatcher will assist you in creating a new support request and scheduling a service call with the next available technician.
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Clients can email Technical Support at support@easytek.me using any email provider of their choice.
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Clients can access the Client Access Portal by using their Microsoft 365 email address and password. Please note that all client employees must be registered in the portal before they can request technical support services.
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In the event of an emergency that cannot wait until normal business hours, clients can call +1 720-807-4500 and select Option 1. If you leave a voicemail, it will be promptly reviewed, and the technician will be alerted. Please note that Emergency Technical Support rates will apply (refer to the Technical Support Rates & Trip Fees Document for details).
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